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Term and Conditions

Terms and Conditions

Welcome to Hayes Crafts! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions.

1. General

  • Hayes Crafts provides handmade products, including accessory designs, fabric crafts, and wood carvings.
  • We operate worldwide, and all transactions are processed through cash on delivery (COD).

2. Payment Terms

  • Cash on Delivery Only: Payment is due at the time of delivery. Please ensure you have the exact amount ready, as our delivery personnel may not carry change.

3. Order Acceptance

  • Orders placed on our site are subject to availability and acceptance. We reserve the right to cancel or refuse any order at our discretion, including in cases of pricing errors or stock shortages.

4. Shipping and Delivery

  • We ship worldwide, and shipping times vary based on destination. Delivery timelines are estimates only, and delays may occur.

5. Returns and Refunds

  • Returns are accepted only for defective or damaged items. Please refer to our Refund and Return Policy page for detailed instructions.

6. Intellectual Property

  • All content on Hayes Crafts, including images, logos, and text, is the intellectual property of Hayes Crafts. Unauthorized use of any content is prohibited.

7. Limitation of Liability

  • Hayes Crafts shall not be held responsible for any direct, indirect, incidental, or consequential damages resulting from your use of our site or products.

please contact us at backoffice@hayescrafts.com.