Shipping Policy

Hayes Crafts ships worldwide to bring our unique, handcrafted items to you, wherever you may be. Here’s what you need to know about our shipping process:

1. Order Processing Time

• All orders are processed within 2-3 business days. Custom and made-to-order items may take longer to prepare.

2. Shipping Duration

• Estimated delivery times vary based on location. Generally, domestic orders arrive within 7-10 business days, while international orders may take up to 20-25 business days.

3. Shipping Costs

• Shipping fees are calculated at checkout, based on location and order weight.

4. Payment

• We currently offer cash on delivery as our sole payment method. Payment is collected upon receiving your order, so please ensure you have the exact amount ready at delivery.

5. Tracking Information

• Once your order is dispatched, you will receive a tracking link to monitor your order’s journey to your doorstep.

Note: Customs fees may apply for international orders, depending on your country’s regulations. Any additional charges are the responsibility of the customer.

please contact us at [email protected].